Simultaneous Ring

Two Key Use Cases for Simultaneous Ring

MightyCall’s Simultaneous Ring feature offers two primary use cases, assisting businesses in effectively managing their incoming calls:

1. Ring all your connected devices simultaneously: Ensure prompt call responses by sending incoming calls to all connected devices, such as web phones, hard phones, mobile apps, or mobile phones, at the same time. This feature is perfect for businesses that prioritize efficient call management and quick response times.

One ring to rule them all: The MightyCall app streamlines communication by allowing you to use a single business number for all your devices. Sign in to your MightyCall account on each device, and activate simultaneous ringing to efficiently connect them using only one phone number.

Call shared numbers: Boost team collaboration and communication with shared numbers, ringing all teammates assigned to a shared number.

There are ring groups for call distribution within a team:

• Simultaneous Ring: All group members get the call together, and the first open person answers.
• Sequential Ring: Calls go to agents in a fixed order until someone picks up or the list ends.
• Round Robin: Calls are shared equally among group members, keeping work fair and all operators busy.

Advantages of MightyCall’s Simultaneous Ring Feature

Implementing the Simultaneous Ring feature in your call management strategy provides numerous benefits:

1. Improved Call Management: Distribute incoming calls evenly, ensuring prompt responses by ringing all connected devices and teammates simultaneously.
2. Increased Customer Satisfaction: Provide exceptional customer service by minimizing wait times and allowing agents to answer calls on their preferred device.
3. Enhanced Team Collaboration: Foster teamwork and seamless communication by simultaneously ringing all teammates assigned to a shared number.
4. Flexibility and Customization: Adapt the Simultaneous Ring settings to your business’s unique needs, optimizing call distribution and management.

Elevate your call management process with MightyCall’s Simultaneous Ring feature and enjoy improved customer service. By simultaneously ringing all connected devices and teammates, you can ensure that important calls are answered promptly and efficiently.